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While font-cache is being "repaired" my Machine crashes


#1

Hi there,
I recently tried to repair my font cache and that caused a comrplete crash of my iMac running OSX 10.11.

from the “file” menu in Suitcase Fusion I choose to repair/maintain the font cache (I do not know the exact translation since I have a German version of the Software).
then I tried it again and it crashed repeatedly.
Does anybody have the same problem?
Are any Extensis people out there who can tell my what this means?

Thanks


#2

Hi Miriam,

Thanks for contacting us. Is the Suitcase application crashing or your computer? Using our Suitcase application to clear font caches will not cause applications or system to crash.

I would suggest calling us when you have a moment to troubleshoot the issue further. Please contact our US or European offices using the link below:

http://www.extensis.com/company/contact-us/