We are working in a Win10 environment with UTS 6.1, client version UTC 6.1.4 with Adobe Creative Cloud, latest version.
We have the problem that after every startup/ reboot of the workstations all permanently activated fonts are deactivated. If someone openes an Adobe document (Illustrator or InDesign…) there are no fonts available (apart from the system fonts).
Even if you then start UTC and try to activate the fonts manually, they turn blue for a few seconds and then the little blue activation dot disappears again.
Is anyone experiencing the same or similar? I’d be grateful for any idea! I already contacted Extensis support, but they don’t even answer…