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Unable to remove fonts error 16777216


#1

Hi, I am unable to remove fonts from my Suitcase Library.
I get: Suitcase Fusion Client encountered an unexpected error. 16777216

Updates run, computer restarted. Anything I can do other than create a new Vault and re-add all my fonts?


#2

Hi Aaron,

Thanks for the post. Prior to creating a new vault we would like to see what other troubleshooting steps we might be able to perform. Please contact Support: http://www.extensis.com/company/contact-us/.


#4

I will have one of our Support Agents contact you soon. - Thanks


#5

This was caused by a permissions issue with the Font Vault. Ensuring the local user has read/write access to the vault should correct this issue.

Martin
Extensis Aust/NZ