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The Universal Type Client failed to connect to the Universal Type Server


#1

When I first log in for the day, my UTC 6 says: "The Universal Type Client failed to connect to the Universal Type Server.”

I then click OK, go to the menu “Server / Forget Connection…” and then click on “Forget Connection”. The correct information is displayed in the “Connect to Server” window that pops up. I just click “Connect” (i.e. accepting all fields as completed by default) and it connects.

Question: Why do I need to go through all these steps each day to connect to the UTS? Can I do something to change this?


#2

Thanks for your questions. I have sent you a message on how to contact our support team. These typical error messages are due to how your connection and/or LDAP authentication is setup and being verified.