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Suitcase Has Stopped Working


#1

After updating to the latest Adobe Indesign, Photoshop and Illustrator. The extensis fonts panel wont load fonts. Whats going on here, does anyone have a solution??


#2

Hello sincejan63:

Sorry you are having trouble.

  1. Confirm you are running the final patch of Suitcase Fusion 5 version 16.2.4. If not, you can download it here:
    extensis.com/support/product … -fusion-5/

  2. The Extensis font panels require the free Adobe flash player; You can download it here:
    get.adobe.com/flashplayer/

  3. Try uninstalling/reinstalling the plugins (this will also update the font panels):

a. In Suitcase Fusion 5, choose Tools > Manage Plugins and un-check the boxes to remove the plugins.
b. Click “Done”.
c. In Suitcase Fusion 5, choose Tools > Manage Plugins and re-check the boxes to update the plugins.
d. Click “Done”.
e. Open your design application.

Cheers,