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|SF6| v17.2.2 Still Has Proper Sign Error | CC & 2015


#1





using latest build,
is there any proper guide to clean install this or it just having some bug?

[update] …
I found the solution for those having some issue,

  1. Complete Uninstall using the installer
  2. go to C:\Users\USER\AppData\Local and Delete Extensis Folder
  3. Restart
  4. Install like normal
  5. Work again like charm

PC spec
Windows 8.1 x64
32GB RAM
intel i7
GTX 770


#2

Greetings,

An uninstall and reinstall should be sufficient, and is only necessary for those customers who ran the 17.2.2 beta. Deleting your AppData/Local/Extensis folder is not advised as a first step, as this is the location where we store your Suitcase Fusion font vault. A simple uninstall, restart, and reinstall is safe and has been shown to resolve any in-place upgrade troubles.

For more detailed information, see this post: viewtopic.php?f=59&t=4989&start=30#p19820

Thanks!
Ryan C Brown
Extensis Font Team Quality Assurance