Extensis Logo SUPPORT | FORUMS | KNOWLEDGE BASE

Quark 2016, Suitcase Fusion - Auto Activation NOT working


#1

When my team opens documents in Quark 2016 the fonts don’t auto activate like they did is previous versions. “Manage pulp-ins” is active. The extension shows it active in Quark 2016 under extension manager.

Mac OS X 10.12.4
Suitcase Fusion 18.2.2 (1445
Quark 2016 12.2.1

Any help appreciated! Thank you!
Chris


#2

It is possible you are encountering issues with Postscript fonts not activating properly in your application. Please use the following link for information: https://help.extensis.com/hc/en-us/articles/115007359008

If this does not resolve your issue, please contact our Technical Support Team using the contact form on the left hand side of the following link:
http://www.extensis.com/support/