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Program Crash - Endless Loop


#1

I installed Suitcase Fusion 4 (Latest Version) because it had some features I knew I could use but there were a few quirks on install and at the end the program executes in an endless crash loop from an unidentified internal error. Notes:

I doubt that those files were infected so I disabled Virus pro during install.

The program keeps telling me I need a VB Runtime file update and since it looked like that install was a separate action, why does the program repeatedly say I need the update? ( Two uninstall/reinstalls so far)

SF 4 starts fine but then it gets the internal error box. It says to check this box if you want to report the matter to Extensis but the moment you try to run the program…it is Larry , Curly and Moe at work…

Program start…crash message…you click restart…crash msg disappears…Windows close prg dialogue appears…close that out and Extensis prg restarts…and crashes…

Plug in appears to work with PS CS6 x64 but UI is being difficult…any suggestions? :confused:

CryHavoc


#2

This is the error information that was reported:

lem signature:
Problem Event Name: CLR20r3
Problem Signature 01: fontmanagementui.exe
Problem Signature 02: 15.0.4.498
Problem Signature 03: 506b5bed
Problem Signature 04: System.Drawing
Problem Signature 05: 4.0.0.0
Problem Signature 06: 4f928adb
Problem Signature 07: 79e
Problem Signature 08: 6c
Problem Signature 09: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e78