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Photoshop slow when creating new files


#1

All,

Some Windows customers reported slowness when creating new Photoshop CC documents with the Extensis auto-activation plugin installed.
We have made some modifications to handle recent changes in Adobe Photoshop CC.

A new update is available here:
bin.extensis.com/SuitcaseFusion6-W-17-2-3.zip

If you were experiencing this issue, please let us know how it goes after updating.

Cheers,
Chris


#2

Hi Chris!
I updated SF today to this release and I noticed that PS is back to be very slow :frowning:
There is a huge difference in speed !

Thanks,
Mariella


#3

Hello,

my problem is similar. PS is terribly slow, especially for the menus. Save a file in jpg format has become hellish. The only solution is to launch Suitcase, disable Type Core and activate the fonts myself. And here, PS found its reactivity.
I use Suitcase to my work, and the machine I use is relatively recent:

I7-3770k
16Go DDR3
SSD 240Go
GTX 980 ti 6Go
PS CC 2015 64bits
Windows 10 Professionnel 64 bits

Thank you of your potential returns.
Sorry for my bad englis, i m french :wink:


#4

Hello. Following the received mail regarding my problem, I tried to answer but I every time a return indicating that he did to me is not possible to send it. Here is my return: no solution works. The easiest way is to post on another topic.

Thanks for all


#5

Greetings,

We’ve been working directly with these few users to collect information and troubleshoot these reported performance issues. If you are affected by any of these symptoms, please first review the KBA’s:

https://help.extensis.com

If following these recommendations do not resolve your issues, please contact Extensis Technical Support and open a new case, or post to this thread.

Thank you,
Ryan C Brown
Extensis Font Management QA


#6