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Photoshop CS6 plugin stuck on loading


#1

I have updated and uninstalled twice now but I can’t seem to get past this loading animation no matter how long I leave it for. All other plugins work fine apart from the Extensis one.

Please any help would be great, thank you.


#2

Please upgrade to Suitcase Fusion 4, version 15.0.5 which addresses that issue. You can download a copy here:

http://www.extensis.com/support/product-support/suitcase-fusion-4/


#3

[quote=“Romeo Fahl”]Please upgrade to Suitcase Fusion 4, version 15.0.5 which addresses that issue. You can download a copy here:

http://www.extensis.com/support/product-support/suitcase-fusion-4/[/quote]

Thanks Romeo but I have that version already installed. I even deleted it all including the Ps plugin and reinstalled everything again.

This is my version at the moment.


#4

Hi again,

The screenshot you sent is for the Suitcase autoactivation plugin, which is separate from the Font Panel, which is what your screenshot depicts. Try the following steps to get the newer Font Panel installed:

On your Mac, quit Photoshop, then go to this folder:

/Library/Application Support/Adobe/CS6ServiceManager/extensions/Extensis_Photoshop

and delete: the Extensis_Photoshop folder:

Run the SF4 version 15.0.5 installer again

Launch Photoshop and open the Font Panel.

I hope that does the trick!