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Personal Workgroups & Auto Activation


#1

Hello all,

We have been upgrading our client Macs to Adobe Creative Cloud 2017 (from 2015) and Universal Type Client 6.1.4 (OS on all Macs is 10.11.6).

After the upgrade, fonts located in users’ Personal Workgroups in UTC no longer auto-activate. Fonts from their company-wide workgroup auto activate fine. They aren’t able to select ‘All Libraries’ in the Universal Type Settings in InDesign/Photoshop - there’s just the option of selecting personal workgroup or the company workgroup.

Is this now the normal behavior for the auto activation plugins for CC207 or are we missing a trick?

Thanks for any help!
Andrea


#2

Hi,

Please make sure the setting for Activating Across All Workgroups is checked for users in the Universal Type Server User Management application:

http://helpdocs.extensis.com/en/universal-type-server/user-admin/6.1.3/index.htm#05a_settings/06_cross_workgroups.htm?

Once it has been activated for users, they will see the option for All Workgroups appear in their Creative applications.


#3

Thank you for the suggestion. That did the trick!