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Permanent fonts do not stay activated


#1

I’m having trouble with the fonts that I’ve activated permanently. They don’t seem to stay activated after a computer shut down and or when an application quits. I’m not sure how to go about fixing this. I looked at all the preferences and I don’t know what I’m doing wrong. I have a lot of fonts that need to be managed.
Any information would be helpful. Thanks. I’m on a Mac OS 10.9.2 with Suitcase Fusion 5.


#2

Hello,

Please go through the steps in this KB article: extensis.com/support/knowled … mavericks/ to see if that solves the problem. Let us know if the issue continues after following the article’s instructions.


#3

Hi! I followed the above advice and cleared the suggested library font folders, have cleared the font cache, etc. and I still can’t keep my selected fonts activated permanently, either individually or via folder.


#4

Kimberly,

Can you respond to me via a private message and attach a copy of your Mac’s system profile? To generate one, open your /Applicatons/Utilities folder and launch System Information (or System Profiler if on an earlier version of OS X). After it launches, go to File -> Save and save the information as a .spx file. Once I get the profile, I’ll examine it to see what else might be getting in the way of activating fonts on your computer.


#5

Hi, I’m also having the same problem of permanent fonts not staying activated after restart. Anyone has a solution to this yet? I’m on Mavericks with Suitcase Fusion 5.


#6

@ Philip Seet:

If you are still having trouble, then please enter a support ticket so we can diagnose your specific setup.

Cheers,