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Master Keywords Portfolio getting slow


#1

Hi,

we like to use a MasterKeywordList to help our Marketing to speed up assigning Keywords and to make sure that they using the right ones.

So, we have a list of german and englisch like portfolio can handle that
Anleger
Feeder
Auslage
Delivery
and so on.

It works fine but as more keywords we add as slower the performance will be.
We talk about more than 500 keywords and thats not the end.
Open the catalog the first time getting slower as without master keyword.

This is fast…

But this(picture below) we can not use at all…
As soon we start typing to search for values to apply we see the “beachball” spinning for ever.
And sometimes the browser stops working at all. ;(

https://dl.dropboxusercontent.com/u/24714333/MKL.mov

Is there a maximum of Keyword we shut use as Master Keyword List?

Thanx Andreas


#2

Andreas,

There isn’t a good way to troubleshoot more complex issues via the forums. I would recommend calling into support and filing a formal ticket so additional diagnostics, logs, and testing can be performed and collected.

Thank you,
Support