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Losing catalog data


#1

When I remove, and then restore, a watch folder, I lose catalog data, specifically the date field. Has anyone encountered this problem? Is there a fix?


#2

Hello,
To contact Technical Support, please use the link below. The Forums aren’t monitored by the Support team, as they are generally for peer to peer interactions. Entering a Support Ticket, with the link below, may be a better alternative to get your issue resolved. Make sure to include your serial so they can find your account faster.
http://www.extensis.com/support/

Kind Regards,
Josh Hallenbeck
Customer Service