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java.nio.charset.MalformedInputException


#1

Hi,

After when I changed the pass for Portfolio Logs to another network directory include Japanese character, I get the below error message repeatedly.

SOAPFault (Server): java.nio.charset.MalformedInputException: Input length = 1 null

I uninstalled Portfolio 2016 and removed all related files I can found manually, then I reinstalled it, but I still get the same message now.
How should I do to remove Portfolio 2016 components completely??

Regards,


#2

Thanks for your question. This KBA will give you instructions on how to uninstall Portfolio 2016. The error mentioned in the KBA is somewhat different from what you reported, the uninstall process will be the same.


#3

Hi mmarsden,

Thank you for your reply.
But I’m using Windows Server 2012 R2.

This article is written for Mac OS X…:confused:

Regards,