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Installation not working under Windows 7 -> kDatabaseCorrupted error


#1

HI,

I did a clean installation of the UTS 6 client on a Windows 7 desktop. I get each time this error when starting the application: > Universal Type Client encountered an unexpected error: kDatabaseCorrupted.
Under Mac is this working fine to the same UTS 6 server.

How can i solved this?

best regards,
Claude


#2

Due to the numerous questions we have about this issue, We recommend contacting our Support Team using the Priority Support Number supplied to you in your Annual Service Agreement packet. Or, contact us using the Extensis Support Email portal here:

https://secure.extensis.com/technical-support