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How do I downgrade?


#1

I’ve used various versions of Suitcase for more years than I care to admit. So when I updated Adobe CC, I didn’t think twice about updating Suitcase so I could still have auto-activated fonts. I wasn’t expecting an interface that makes it nearly impossible for me to find fonts to design with! As tedious as it is to manually activate fonts, I need to be able to see my fonts, sorted by their categories. So if I’m looking for a script, I can find it. If I’m looking for fonts that don’t have a category, I can find them too, And if I don’t recall exactly how to spell something, but know the first letter, I can jump to that part of the alphabet by starting to search. I don’t know what UI problems Extensis was trying to solve, but their solution makes working with my font library next to impossible.


#2

I’m doing the same thing today, but I previously owned 7, which functions much better. I know the font database got upgraded, so if you once had 7, you may need to go back to an earlier system backup. The only Adobe CC 2018 program that 7 seems to not work with is Indesign, so if you can do that manually, you’ll be fine.


#3

The new version is a brick with no window to throw it at. I ran into all the same problems many other commenters have mentioned (specifically the loss of the column view) and reached out to Extensis customer support and received a full refund. Click here to see how.


#4

Thanks for info! I’m going to ask for my money back now.


#5

No problem. And when you do the downgrade, read through all the instructions and follow them precisely. I didn’t and spent a couple of hours digging myself out of that hole.