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Fusion 4 conflicts with 2 apps


#1

Until today I was aware that there was a conflict between Fusion 4 and XRite i1Display Pro calibration software. The issue is detailed here:

xrite.com/product_overview. … ortID=5560

Today I installed the most recent version of Helicon Focus and I could not complete the installation due to the same issue. Disabling FMCore.exe allowed me to install Helicon Focus and I find that I must also disable FMCore.exe whenever I wish to use Helicon Focus.

Seeing that 2 applications I use are not playing well with FMCore.exe I wonder if the fault lies with your software? Previously I thought it might just be an issue with XRite’s software.

Is this something that Extensis can/should fix? It’s unfortunate that users are faced with obscure errors whose cause is equally obscure.

Russell


#2

Hello,

Someone recently reported the issue with XRite’s i1Display Pro and Universal Type Client. There is a workaround which will address the problem but it will disable Application sets. If this is ok with you, here’s what you need to do:

  1. Open Notepad
  2. Paste the following text into a new document
  1. Save the file with the following name: *com.extensis.SuitcaseFusion.conf *
    into C:\Program Files (x86)\Extensis\Suitcase Fusion 4
  2. Stop the FMCore by going to Edit->Preferences, go to the ‘Type Core’ tab and then click on ‘Stop Type Core’

After you launch Suitcase again, you should also be able to launch i1Display Pro.

I am not familiar with Helicon Focus, but I will see if I can get a demo to test with. I’ll post an update with my results.


#3

FYI: We are no longer able to reproduce this issue with Suitcase Fusion 5 and i1Profiler 1.5.0.