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Extensis panel doesn't work properly


#1

Not sure if others have documented this behavior, but just installed Suitcase Fusion 7 on Windows 10 machine. The Auto-Activation seems to work beautifully (in PS CC 2015 and AI CC 2015) but the Extensis panel in both programs is totally buggy. Sometimes all fonts show up, then disappear; sometimes none show up at all (by show up I mean that they appear written in the font, allowing you to apply them to a selected text layer or text box).

I hope this behavior will be corrected soon. Thanks


#2

Hi lois_wa,
I am sorry to hear the panels are not working correctly for you. What you describe is certainly not how we expect things should be performing and I suggest contacting our Support team using the link below:

https://www.extensis.com/company/contact-us/