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Custom fields - can't edit some of the existing ones


#1

I have a number of custom fields I want to edit in Portfolio Server 11 - changing the label etc. Some of them are set to ‘allow multiple entries into the field’ - if this option is already ticked, I can’t untick it, it’s greyed out. We don’t need the ‘multiple entries’ functionality, and when it’s enabled it means the field takes up a lot of space in the properties panel. I’m working at administrator level in the desktop client, so I don’t understand why I’m unable to change this setting. Any ideas?


#2

Hi LynnProspect,

If any asset has one or more values entered in that custom field, the ‘allow multiple entries’ box will be greyed out. That’s expected behavior.


#3

Ah, I see. Thanks for the quick reply. So if I can find the assets that have multiple values, and amend them, I should be able to change the settings. Excellent.