If your Adobe application is substituting the default font of Myriad, then Suitcase is not finding the correct font to activate. Please try the following steps to find the appropriate font:
First, turning off the Pick Best Match feature of the your Suitcase plug-in in your Adobe application. This will allow you to see different missing font information displayed more prominently when trying to trouble shoot (screenshot below).
An example to on how to turn off Pick Best Match, select the following menu in InDesign:
Type/Suitcase Fusion/Suitcase Fusion Auto-Activation preferences
Other examples can be found here:
- Then re-open your document and see a new dialog box for the missing font. Please not that it will now display the missing font and the FontSense ID number:
- Now use the Font ID number information in Suitcase to find if you have the missing font available. We would suggest using the FIND FONT function under the Edit Menu in Suitcase Fusion. This will allow you to narrow the search to the specific FontSense ID number.
If the font is ‘NOT’ displayed during your search when using the font ID number, then it is not available and will not activate.