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An unknown error occured


#1

Hey everyone,

I have Suitcase Fusion 6 on windows 10. When I go to update the product I get an error message, "An unknown error occurred while downloading an update. Please try again later. Ensure you have sufficient disk space available and a reliable internet connection.

I had this issue while on Windows 7 with Suitcase fusion 5 as well.

Thoughts?


#2

Hi Chris,
To contact Technical Support, please use the link below. The Forums aren’t monitored by the Support team, as they are generally for peer to peer interactions. Entering a Support Ticket, with the link below, may be a better alternative to get your issue resolved.
http://www.extensis.com/support/

Kind Regards,
Josh Hallenbeck
Customer Service